C
Customer Support

Chatwoot

Omnichannel customer support platform

489 installs MIT license ★ Popular
Add to my workspace → Visit project → Free to install · pay only for plan resources

About

Open-source alternative to Intercom and Zendesk. Live chat widget, email, WhatsApp, Facebook, Telegram, and SMS in one inbox. Shared team inbox with automation.

Key features

  • Omnichannel inbox (chat, email, WhatsApp, FB, Telegram)
  • Embeddable live chat widget
  • Shared team inbox with assignments
  • Canned responses and automation rules
  • Customer satisfaction surveys (CSAT)
  • Knowledge base / help center

What you get

  • ✓ Dedicated PostgreSQL database pod (not shared)
  • ✓ Automatic TLS certificate (chatwoot.your-workspace.sme2.openova.io)
  • ✓ Daily backups with 30-day retention
  • ✓ Uptime monitoring with instant alerts
  • ✓ Isolated tenant (vCluster) — your data stays yours
  • ✓ One-click upgrades and rollbacks